Any type of undesired result is a defect.
 
 A failure to meet one of the acceptance criteria of your customers. A defective unit may have one or more defects.
 
 'A defect is a failure to conform to requirements' (Crosby, 'Quality Is Free'), whether or not those requirements have been articulated or specified.
 
 The non-conformance to intended usage requirement.
  
 
 
