Showing posts with label Q. Show all posts
Showing posts with label Q. Show all posts
Quality Specifications
Particular specifications of the limits within which, each quality characteristics of a product is to be maintained in order to meet the minimum functional requirements of the customer.
Quality Improvement
A systematic and continuous activity to improve all processes and systems in the organization to achieve optimal level of performance.
The organized creation of beneficial changes in process performance levels.
The organized creation of beneficial changes in process performance levels.
Quality Gap
It is the difference between the approved standards, criteria or expectations in any process or activity and the real results in such process or activity in accordance with the adopted national and or international standards by any country.
Quality Function
The function of maintaining product quality levels; i.e., the execution of quality control.
Quality Control
Also called statistical quality control. The managerial process during which actual process performance is evaluated and actions are taken on unusual performance.
It is a process to ensure whether a product meets predefined standards and requisite action taken if the standards are not met.
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Quality Control measures both products and processes for conformance to quality requirements (including both the specific requirements prescribed by the product specification, and the more general requirements prescribed by *Quality Assurance*); identifies acceptable limits for significant *Quality Attributes*; identifies whether products and processes fall within those limits (conform to requirements) or fall outside them (exhibit defects); and reports accordingly. Correction of product failures generally lies outside the ambit of Quality Control; correction of process failures may or may not be included.
It is a process to ensure whether a product meets predefined standards and requisite action taken if the standards are not met.
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Quality Control measures both products and processes for conformance to quality requirements (including both the specific requirements prescribed by the product specification, and the more general requirements prescribed by *Quality Assurance*); identifies acceptable limits for significant *Quality Attributes*; identifies whether products and processes fall within those limits (conform to requirements) or fall outside them (exhibit defects); and reports accordingly. Correction of product failures generally lies outside the ambit of Quality Control; correction of process failures may or may not be included.
Quality Characteristic
A particular aspect of a product which relates to its ability to perform its intended function.
Quality Assurance
A planned and systematic set of activities to ensure that variances in processes are clearly identified, assessed and improving defined processes for fullfilling the requirements of customers and product or service makers.
A planned and systematic pattern of all actions necessary to provide adequate confidence that the product optimally fulfils customer's expectations.
A planned and systematic set of activities to ensure that requirements are clearly established and the defined process complies to these requirements.
"Work done to ensure that Quality is built into work products, rather than Defects." This is by (a) identifying what "quality" means in context; (b) specifying methods by which its presence can be ensured; and (c) specifying ways in which it can be measured to ensure conformance.
A planned and systematic pattern of all actions necessary to provide adequate confidence that the product optimally fulfils customer's expectations.
A planned and systematic set of activities to ensure that requirements are clearly established and the defined process complies to these requirements.
"Work done to ensure that Quality is built into work products, rather than Defects." This is by (a) identifying what "quality" means in context; (b) specifying methods by which its presence can be ensured; and (c) specifying ways in which it can be measured to ensure conformance.
Quality
Quality is difficult to define, it's an abstract term, it requires continuous and dynamic adaptation of products and services to fulfill or exceed the requirements or expectations of all parties in the organization and the community as a whole.
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'Quality means conformance to requirements' (Philip Crosby, 'Quality Is Free'). It does not matter whether or not the requirements are articulated or specified; if a product does not fully satisfy, it lacks quality in some respect. ('Quality is binary -- you've either got it, or you haven't' -- ibid. Note that both these quotes are 'top-of-the-head' and therefore approximate.)
The starting-point for a 'quality product', therefore, is precise determination of the requirements of its users. This may not be possible in practice, but should still be attempted as best possible (see *Acceptable Quality Level*).
Note that the 'quality' of a product is the sum of multiple separate *Quality Attributes*.
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'Quality means conformance to requirements' (Philip Crosby, 'Quality Is Free'). It does not matter whether or not the requirements are articulated or specified; if a product does not fully satisfy, it lacks quality in some respect. ('Quality is binary -- you've either got it, or you haven't' -- ibid. Note that both these quotes are 'top-of-the-head' and therefore approximate.)
The starting-point for a 'quality product', therefore, is precise determination of the requirements of its users. This may not be possible in practice, but should still be attempted as best possible (see *Acceptable Quality Level*).
Note that the 'quality' of a product is the sum of multiple separate *Quality Attributes*.
Quality Function Deployment (QFD)
Quality Function Deployment
Quality Function Deployment (QFD) is a systematic process for motivating a business to focus on its customers. It is used by cross-functional teams to identify and resolve issues involved in providing products, processes, services and strategies which will more than satisfy their customers. A prerequisite to QFD is Market Research. This is the process of understanding what the customer wants, how important these benefits are, and how well different providers of products that address these benefits are perceived to perform. This is a prerequisite to QFD because it is impossible to consistently provide products which will attract customers unless you have a very good understanding of what they want.
When completed it resembles a house structure and is often referred to as House of Quality. The House is divided into several rooms. Typically you have customer requirements, design considerations and design alternatives in a 3 dimensional matrix to which you can assign weighted scores based on market research information collected.
Quality Function Deployment (QFD) is a methodology for taking the Voice of the Customer and using that information to drive aspects of product development.
Cross functional teams participate in the process that consists of matrices that analyze data sets accoring to the objective of the QFD process. A typical QFD process involves a four phase approach. This approach has been made popular by the American Supplies Institute.
QFD is not just the House of Quality--matrix 1. It involves much more and matrices that are connected together using priority ratings from the previous matrix.
Quality Function Deployment (QFD) is a systematic process for motivating a business to focus on its customers. It is used by cross-functional teams to identify and resolve issues involved in providing products, processes, services and strategies which will more than satisfy their customers. A prerequisite to QFD is Market Research. This is the process of understanding what the customer wants, how important these benefits are, and how well different providers of products that address these benefits are perceived to perform. This is a prerequisite to QFD because it is impossible to consistently provide products which will attract customers unless you have a very good understanding of what they want.
When completed it resembles a house structure and is often referred to as House of Quality. The House is divided into several rooms. Typically you have customer requirements, design considerations and design alternatives in a 3 dimensional matrix to which you can assign weighted scores based on market research information collected.
Quality Function Deployment (QFD) is a methodology for taking the Voice of the Customer and using that information to drive aspects of product development.
Cross functional teams participate in the process that consists of matrices that analyze data sets accoring to the objective of the QFD process. A typical QFD process involves a four phase approach. This approach has been made popular by the American Supplies Institute.
QFD is not just the House of Quality--matrix 1. It involves much more and matrices that are connected together using priority ratings from the previous matrix.
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